Help

Please select from the following:

Topic: What is Big Blue Sale Barn?top

Big Blue Sale Barn is a service that allows bidding to occur over a period of time which culminates with a live auction. With Big Blue Sale Barn, multiple lots can be posted for preview and sale ahead of the auction date. Information and specific details about the lot, including videos and images, may also be posted.

Bidding will open on a set date and time and will remain open until the lot's end time is reached or the lot is sold. After the lots are closed all lots that have not sold will be auctioned live. For more detailed information on the bidding process and available options, please see the help topics 'Definitions' and 'How does the bidding process work?'


Topic: Definitionstop

Status: This is the current status of the lot. The status will be either "Open", "Closed", or "Sold".

Start Time: This is the time at which bidding will open for the lot.

End Time: This is the time at which bidding will close for the lot. If qualifying bids exist on the lot, the lot will be sold to the highest bidder.

Base Price: This is the price that bidding must begin at for the listing, determined by the seller.

Bid Increment: This is the minimum bid increment. The amount that the current bid must increase by in order to be accepted.

Buy Now Price: The price at which the lot may be immediately purchased. This is optional and is determined by the seller.

Maximum Private Bid: A bid that can be placed by users who wish to automate their bidding process. This is generally the maximum amount that a user is willing to bid.


Topic: How can I get online and bid?top

First you have to register (if you haven't already done so) at BigBlueSaleBarn.com. Registering is easy and takes just a couple of minutes. Once you have an account, you can log in to Big Blue Sale Barn.


Topic: I lost my password. How can I get it back? top

We cannot retrieve your password. However, we can generate a new one and send it to the email address that you have on file with us. To reset your password, please go to the Reset Password page and enter your email address.


Topic: Do I have to be approved to bid?top

Big Blue Sale Barn requires that you be approved before you can bid. To get approved, log in to Big Blue Sale Barn and click 'My Account' under your name. At the bottom of the page there is an Apply For Bidding link which takes you to a banking information form. (Note: Banking information is required to apply for bidding)

Once there, enter you banking information and click 'Submit'. You will receive an email confirmation after your application has been reviewed. After being approved you may bid on any of the lots.


Topic: How does the bidding process work?top

You will first need to be approved for bidding. See the above topic for getting approval to bid.

Once you are approved for bidding, you will be able to place bids on all the available lots for each sale. You will also be able to place bids during the live auctions just as if you were at the auction.

You can enter the amount you would like to bid under 'Proxy Bid' on the lot details page before the live auction begins. You may also choose to 'Buy Now' for the listed price to buy the lot before the live auction begins. During the live auction you can click on the 'Place Bid' button when you want to place a bid. When the sale is over, call the phone number listed to settle your account.


Topic: I would like to make sure I have the latest software installed.top

Please go to the Diagnostics Page. This page will check on all of the software needed to use our site.


Topic: Can I Retract or Cancel My Bid?top

All bidding options will offer a confirmation window that allows for review and requires acceptance of your bid. You are responsible for all bids placed under your account.


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